Help Center
Find answers, guides, and resources to get the most out of Home Nest
Getting Started
New to Home Nest? Start here.
API Documentation
Integrate with our REST API
Subscriptions
Manage your plans & billing
Support
Contact our support team
Frequently Asked Questions
Getting started is easy:
- Create a free account by entering your email or phone number
- Select your role (Buyer, Owner, Agent, or Builder)
- Complete your profile and verify your account
- If you're a seller, choose a subscription plan to start listing properties
- Browse properties or list your first property!
We offer four subscription tiers:
- Basic Plan: Up to 5 listings, 30-day validity - Perfect for individual property owners
- Standard Plan: Up to 25 listings, 60-day validity - Best for active sellers
- Premium Plan: Unlimited listings, 90-day validity - Ideal for professionals
- Enterprise Plan: Unlimited listings, 365-day validity, team management - For agencies and companies
All plans include property management, analytics, and customer support. Higher tiers offer additional features like featured listings, bulk uploads, and priority support.
Yes! Home Nest provides a comprehensive REST API for Enterprise customers. The API allows you to:
- Manage properties programmatically
- Retrieve property listings and search results
- Handle inquiries and messages
- Access analytics and reporting data
- Manage subscriptions and payments
API access is available for Enterprise plan subscribers. Contact our sales team for API documentation and access credentials.
You can manage your subscription from your dashboard:
- Navigate to your Dashboard → Subscriptions
- View your current plan, listing usage, and expiration date
- Upgrade or renew your subscription anytime
- Download invoices and payment receipts
- Update payment methods
We accept credit cards, debit cards, and various digital payment methods. All transactions are secure and encrypted.
We support multiple payment methods including:
- Credit and Debit Cards (Visa, Mastercard, American Express)
- Digital Wallets (Stripe, Razorpay)
- Mobile Payments (M-Pesa for supported regions)
- Bank Transfers (for Enterprise customers)
All payments are processed securely through our payment partners. Your payment information is encrypted and never stored on our servers.
We offer multiple support channels:
- Email Support: support@homenest.com (24/7, response within 4 hours)
- Help Center: Browse our documentation and FAQs
- In-App Support: Submit tickets from your dashboard (for authenticated users)
- Phone Support: +1 206-214-2298 (Mon-Fri, 9 AM - 6 PM EST)
- Enterprise Support: Dedicated account manager and priority support
Premium and Enterprise plan subscribers receive priority support with faster response times.
Browse by Category
Property Management
Learn how to list, manage, and promote your properties effectively.
- • Creating property listings
- • Uploading property images
- • Managing multiple properties
- • Featured listings and boosts
Search & Discovery
Master our powerful search tools to find the perfect property.
- • Using search filters
- • Location-based search
- • Saved searches and alerts
- • Property comparison
Billing & Subscriptions
Everything about managing your subscription and payments.
- • Choosing the right plan
- • Upgrading or downgrading
- • Payment methods
- • Invoice downloads
Analytics & Reports
Understand your property performance and optimize your listings.
- • Viewing analytics dashboard
- • Property performance metrics
- • Revenue reports
- • Exporting data
Still Need Help?
Our support team is available 24/7 to assist you with any questions or issues.